Terms and Conditions of Service
Thank you for choosing Chic Artistry ABN 14 690 893 320 or our agents (us, we, our). By continuing to engage us, you agree to be bound by the terms and conditions below.
BOOKINGS
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- You agree to engage us to provide the agreed upon services (Services) to the persons nominated at the scheduled time and location as agreed upon in writing with us.
- Any changes or additions to Services, scheduling, location or persons to receive Services must be confirmed and agreed to in writing and may attract additional fees.
- Time management is of the essence. We reserve the right to modify our Services or charge additional fees, should you not adhere to the scheduled time for any reason. We will endeavour to ensure that Services are performed to the satisfaction of the Client provided, however, that this does not exceed the scheduled time.
- All instructions as provided by us prior to the scheduled booking, including but not limited to dried hair and clean faces, must be abided by. Failure to comply may, at our discretion, result in additional fees being charged by us or refusal of requests or Services.
- Product requests are subject to availability and agreement by us. Products used during trials or other events are not guaranteed to be available during the provision of Services.
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REQUIREMENTS OF SERVICES
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- The location of the scheduled booking must, as reasonably determined by us, have sufficient electrical outlets, and a suitable work area, including but not limited to suitable lighting and bench space. We may reasonably refuse the performance of Services should we consider the work area to be unsuitable or unsafe.
- Suitable parking must be available for us at the location of Service. A failure to have such parking available may result in us modifying our Services or charging additional fees.
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DELAY, RESCHEDULING OR CANCELLATION
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- No refunds shall be provided for any refusal or cancellation of Services validly refused or cancelled pursuant to these terms and conditions or arising due to any breach of these terms and conditions by you.
- Any requested rescheduling of Services must be confirmed and agreed to in writing. Where no alternative date can be agreed upon, you will be subject to cancellation fees.
- All cancellations made more than 90 days prior to the event will result in forfeiture of the booking fee. All cancellations made less than 90 days prior to the event will incur a fee of 100% of the quoted price.
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PAYMENT POLICY
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- All bookings require payment of a non-refundable and non-transferable booking fee as quoted by us, and shall be applied against the final balance. Bookings will only be secured upon payment and acceptance of the booking fee.
- The final balance, and any additional costs, must be paid to us prior to the provision of Services.
- All travel costs, including time, fees, accommodation, petrol, or otherwise are to be paid by you. The total travel costs payable by you will be confirmed by us when we provide a quotation for the Services.
- You are solely responsible for all payments. Payments may be made by direct deposit or as otherwise directed by us. All payments made by direct deposit must include any unique reference we provide to you.
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HEALTH AND SAFETY
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- It is your responsibility to inform us of any known allergies, sensitivities or pertinent requirements prior to day of the scheduled booking. If no known allergies are provided to us, we cannot be held liable for any harm that may occur to any nominated attendees.
- We reserve the right to refuse any or all Services to any persons presenting with symptoms of illness, contagion, cold sores, head lice, laceration or otherwise.
- All nominated persons must abide by all reasonable requests made by us, in addition to any health and legal regulations and requirements applicable at the time of Services being performed.
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LIABILITY AND INDEMNITY
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- Damage, theft or contamination to our property, not caused by us, requires on the spot compensation of equipment, as reasonably determined by us. We reserve the right to stop the provision of our Services until such compensation is provided.
- In the event that we are unwell or otherwise unable to perform the Services on the day of the event, due to circumstances within our reasonable control, we will endeavour to provide a suitable replacement. Should no replacement be found, the limit of our liability is a full refund of all monies already paid for the Services affected.
- However, should we be unable or delayed in performing the Services due to circumstances beyond our reasonable control, including but not limited to natural disaster, flooding, fire, strike, lock-out, war, pandemic, government intervention or regulation, or act of God, we will work with you to reschedule the booking. Should no suitable time be agreed to in writing, all monies paid to date shall not be refundable.
- In the event you breach any term of this agreement, we reserve the right to immediately cease our provision of Services and demand full payment for the Services performed. Any monies paid to date will not be refundable.
- By entering this agreement, you agree to release us for any liability resulting from any and all harm, claim, loss, damage, injury, reactions or spillage arising out of or in connection with the performance of Services.
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MEDIA AND PRIVACY POLICY
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- You expressly grant us permission to use details, photographs, videos or other media from your event for the purpose of advertising, promotion or otherwise.
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GENERAL
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- The terms of this agreement are governed by the laws of the State of New South Wales, and all parties agree to be bound by the exclusive jurisdiction of the State of New South Wales.
- This agreement may be executed in any number of counterparts, each of which will be an original but such counterparts together will constitute one and the same instrument and the date of the agreement will be on the date on which it is executed by the last party.
- Failure or delay of any party to exercise a power or right does not operate as a waiver of that power or right.
- The exercise of a power or right does not preclude its future exercise, or the exercise of any other power or right.
- Any variation, departure or waiver of a provision of this agreement by another party will be ineffective unless in writing, executed by both parties.
- If any terms within this agreement are unenforceable, illegal, or void, the term will be severed and the rest of the agreement remains in force.
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